--- loncom/interface/lonsupportreq.pm	2017/01/23 19:49:07	1.89
+++ loncom/interface/lonsupportreq.pm	2017/10/13 19:59:11	1.92
@@ -1,7 +1,7 @@
 # The LearningOnline Network with CAPA
 # Helpdesk request form
 #
-# $Id: lonsupportreq.pm,v 1.89 2017/01/23 19:49:07 raeburn Exp $
+# $Id: lonsupportreq.pm,v 1.92 2017/10/13 19:59:11 raeburn Exp $
 #
 # Copyright Michigan State University Board of Trustees
 #
@@ -657,7 +657,12 @@ sub print_request_receipt {
     my @ENVvars = ('HTTP_HOST','HTTP_USER_AGENT','REMOTE_ADDR','SERVER_ADDR','SERVER_NAME');
     my @envvars = ('browser.os','browser.type','browser.version','user.home','request.role');
     my @loncvars = ('user.name','user.domain','request.course.sec','request.course.id');
-    my @cookievars = ('lonID');
+    my @cookievars;
+    if ($ENV{'SERVER_PORT'} == 443) {
+        @cookievars = ('lonLinkID');
+    } else {
+        @cookievars = ('lonID');
+    }
 
     my $admin = $Apache::lonnet::perlvar{'lonAdminMail'};
     my $origmail = $Apache::lonnet::perlvar{'lonSupportEMail'};
@@ -991,7 +996,9 @@ END
     if ($$cookie{'lonID'} =~ /lonID=($LONCAPA::handle_re);/) {
         $cookies{'lonID'} = $1;
     }
-
+    if ($$cookie{'lonLinkID'} =~ /lonLinkID=([a-f0-9]+_linked);/) {
+        $cookies{'lonLinkID'} = $1;
+    }
     if ($attachmentpath =~ m-/([^/]+)$-) {
         $fname = $1;
         $displaymsg .= '<br />'
@@ -1018,22 +1025,20 @@ END
         }
     }
 
-    my $attachment_text;
+    my $attachment_text = '';
     unless ($homeserver && $attachmentpath) {
-        my $envdata = '';
         foreach my $var (@cookievars) {
-            $envdata .= "$var: $cookies{$var}\n";
+            $attachment_text .= "$var: $cookies{$var}\n";
         }
         foreach my $var (@ENVvars) {
-            $envdata .= "$var: $ENV{$var}\n";
+            $attachment_text .= "$var: $ENV{$var}\n";
         }
         foreach my $var (@envvars) {
-            $envdata .= "$var: $env{$var}\n";
+            $attachment_text .= "$var: $env{$var}\n";
         }
         foreach my $var (@loncvars) {
-            $envdata .= "$var: $env{$var}\n";
+            $attachment_text .= "$var: $env{$var}\n";
         }
-        $attachment_text = $envdata;
     }
 
     if ($addtext) {